kri kriya Responsible Gaming
Gaming should be enjoyable — not stressful. kri kriya believes every player needs full control over their time, money, and mental wellbeing.
Gaming should never become a problem
Casino and sports betting at kri kriya are both purely for entertainment. We want every user to play with awareness, stay within their budget, and never let gaming harm their family, work, or mental health. On this page we have put together the tools and information to help keep you safe.
Online gaming is growing fast in Bangladesh. Before placing any bet, ask yourself — are you playing for fun, or trying to recover a loss? Recognising the difference between those two is the most important step. Reading kri kriya's Terms and Conditions will give you a full understanding of how our platform works.
One thing to keep in mind — winning is never guaranteed. Casino slot results are random, and in sports betting any team can lose on any given day. So only bet what you can afford to lose without it causing a problem. Visit our Privacy Policy page to learn about account registration and how we handle your data.
The 21+ Rule
To open an account and place any type of bet on kri kriya, you must be at least 21 years old. We confirm age during account verification. Using an account on behalf of a minor is a direct breach of our terms and may result in the account being closed. If there are underage members in your household, make sure they cannot access your login details.
Keep Yourself Within Limits
Using the tools below, you can decide for yourself how much time and money you spend. Our support team will help you set them up.
Deposit Limit
Set the maximum amount you can deposit daily, weekly, or monthly. Lowering the limit takes effect immediately; increasing it requires a set waiting period.
Personal BudgetSession Time Limit
Set a maximum playing time per session in advance. When the time is up, you will be logged out automatically and receive a reminder to take a break.
Time ManagementSelf-Exclusion
You can lock your account for a set period — from 30 days up to permanently. While self-exclusion is active, no bonus or promotional emails will be sent to you.
Full BreakLoss Limit
Once you have lost a set amount, your ability to play for that day will be stopped. This protects you from making larger losses when emotions are running high.
Loss ControlOpt Out of Bonuses
You can opt yourself out of all promotional bonuses at any time. This helps reduce wagering pressure and makes for a simpler gaming experience.
Pressure-Free PlayTransaction History
View your full deposit, withdrawal, and betting history at any time. Reviewing your own spending patterns is the first step to making informed decisions.
Financial ReviewTo activate any of these features, contact kri kriya via 24/7 live chat or email support. The support team can assist in both Bengali and English.
Request Self-Exclusion
Feeling like you may be playing too much? Fill in the form below to let our support team know. They will process your request within 24 hours. While self-exclusion is active, your account will be locked and no promotional communication will be sent to you.
You can also request self-exclusion directly through live chat — that is even faster. Visit our FAQ page for detailed information about self-exclusion.
Self-Exclusion Request Form
Once you submit this form, our support team will contact you to complete the process.
Do Not Ignore These Signs
Problem gambling tends to develop gradually. If you notice any of the following in yourself or a family member, it is important to seek help.
Chasing Losses
Placing bigger bets after a loss to try to win the money back — this is the most common sign of a problem.
Losing Track of Time
Not noticing how many hours have passed while playing, or being unable to stop.
Hiding from Family and Friends
Keeping your gambling secret, lying to family members, or avoiding responsibilities because of gaming.
Spending Beyond Your Means
Using money meant for bills, food, or other essential expenses to place bets.
Mood Changes
Feeling excessive anxiety or anger after losing, and a strong urge to keep playing after winning.
Repeated Failed Attempts to Stop
You have decided several times — "this is the last time" — but have not been able to stop.
You Do Not Have to Face This Alone
Recognising a problem and asking for help is a sign of strength. Support is available through any of the following.
kri kriya Support
Our support team is available 24/7 via live chat and email. Contact us at any time to set up responsible gaming tools or to activate self-exclusion. Support is available in both Bengali and English.
24/7 SupportFamily and Loved Ones
Talk to someone you trust in your family. Family and friends can often make a difference even before professional help is sought. Speaking openly with someone close to you is the first step.
Family SupportProfessional Advice
A mental health specialist or counsellor can provide effective support for behavioural addiction. Reach out to mental health service providers in Bangladesh.
Professional SupportBuild Healthy Gaming Habits
Before each session, set a budget for yourself and stop when it runs out — whether you are winning or losing. Think of betting as an entertainment cost, not a way to earn extra income. Just as you would not expect to get your money back from a cinema ticket, the same applies here.
Avoid playing when you are tired or under stress — your ability to make decisions is reduced in that state and the risk of losing more increases. Every so often, ask yourself: "Is this still fun, or has it become a habit?"
To find out more about kri kriya, visit our About Us page — it has information about how we operate and what we stand for.